James Catalfamo
“Words cannot express the feelings of gratitude I have for all of you. From Dawn in admissions to making sure we get Julia in your facility and caring about her and us when she arrived to ALL the nursing staff and their swift, diligent actions in recognizing that my wife was in crisis. When I walked into your facility I felt the weight fall off my shoulders. "You are all Angels".”

JOAN TORCELLO FAMILY
“When our family talks about our mother's care and comfort during the last year of her life, we remember fondly Crest Manor. The staff members dedicate time on a daily basis to provide quality of life to their residents. Round the clock professional nursing care; cleanliness of rooms, laundry, and personal care; nutritious and delicious hot meals; entertainment and stimulating craft projects; and a variety of outings an family friendly celebrations. The administrators at Crest Manor are respectful to the needs of the residents and their families, and liaisons assist with any financial, personal or emotional concerns. Not to be overshadowed is the exceptional medical team of doctors, physician assistants and nurses that consistently monitor the health and comfort of the residents and apprises the families of their observations & recommendations. When the time comes to make that heartfelt decision for a loved one- Please strongly consider the Crest Manor, Gratefully , The Joan Torcello Family”

LORNA MAJORS
“After being in Rochester General hospital from December 10th until March, I was transferred to Crest Manor for Rehab. In these 4 months I have met wonderful skilled staff. RN's, Aides, PT, OT and social activities. I have also met and made friends with other residents here. RN Beth DeCorte has been so sweet to me, she has treated me to ice cream and a bottle of coke! What a doll! We have become friends and she always makes me smile. Another Aide that has been wonderful to me from the beginning was Alexis and Marie D who always makes me laugh. Crest Manor is a great place to Rehab! Activities include Sunday Mass, Bingo, Pokeno , spelling bees, movies and fabulous art projects. One cannot be bored here! Sincerely Lorna”

David Ditzel
“My mother has been a resident at Crest Manor for two years now and both my mother and I are pleased with our decision. Every employee I have had interaction with at the facility has been very friendly, helpful, and great to deal with. Management worked hard to keep family informed during the peak of the COVID shutdown and the activities staff did their best to keep visitation going via remote video calls despite everything else they were dealing with. All the nursing and activities staff are super friendly and always happy to accommodate residents and visitors. Moving my mother into a long-term care facility was difficult but the day she told me that she was very happy at Crest Manor reassured me we made the right decision.”